I have put a positive comment under Eldorado Suites reviews on Trip Advisor for you with a link to your website! You are wonderful and we greatly appreciate all your help.
If you stay at the Hideaway, you do have access to the rest of the resort, but not the other way around.
If you are just visiting Tulum beaches for the day plan to pay pesos to park which is more than we normally pay for the car. When we arrived at the said date and time, one of my guests were told that we had missed the pm cruise that we had been booked for.
Well, this may be the spot for you. They are a bilingual fleet of green trucks hence the name.
I plan to stay til Monday next year just to make sure I can recover!